Proto Which Automates Local Language Customer Experiences Raises 5 6M To Accelerate Global Expansion
The chatbots and multilingual contact center automation startup uses AI Customer Experience (AICX) solutions to serve large central banks to small fintechs that require high-performance natural language understanding for under-resourced languages from Africa to Asia. According to Proto CEO Curtis Matlock: “In the midst of crises that have been especially hard on people in the emerging world – we believe it’s more important than ever for citizen engagement and customer experience to prioritize inclusion as a guiding principle....