Safaricom Is Hiring 600 People To Revive Its Struggling Customer Care Team

Safaricom CEO, Bob Collymore, Chairman, Board of Directors, Nicholas Nganga and Steve Chege, Director of Corporate Affairs during the release of Safaricom Limited Annual Report held at the Bomas of Kenya. In his speech during the Safaricom AGM held on September 2 2016, Safaricom’s CEO Bob Collymore admitted that the firm is not providing its customers with the best experience when it comes to customer care. To address this issue, Collymore said Safaricom planned to increase Safaricom’s customer care capacity by four times to make it more responsive to its customers’needs....

December 9, 2022 · 3 min · 473 words · Justin Howard

Safaricom S M Pesa Bill Manager Brings Digital Receitps Bills And Invoices To Businesses Landlords

Though we havent got to use it, Safaricom promises that the M-PESA Bill Manager will allow customers to present and receive pending payments from customers, issue electronic receipts, issue bills, receive reminders and automate payment of bills. “M-PESA Bill Manager empowers thousands of Kenyan businesses, especially schools and landlords, to digitise their businesses beyond just collecting payments at no additional cost. The service will equally empower millions of M-PESA PayBill customers with better record-keeping by providing digital receipts for each payment....

December 9, 2022 · 2 min · 315 words · Tom Johnson

Samsung Galaxy Note8 Is Being Launched Tonight Here S A Rumor And Leaks Roundup

Design Right off the bat, the first aspect that consumers instantly recognize about a new gadget is the design. The Note 8 has been rumored to follow the design language started by the Galaxy S8, that is, infinity display and curved screen. However, in the case of the Note 8, the edges of the device will be more rectangular than the squircle (square+circle) format of the S8. In terms of build materials rear and front panels will be made of glass which sandwiches a metal frame....

December 9, 2022 · 3 min · 591 words · Joseph Sanders

Samsung Internet 15 0 Browser Lands In Beta And Further Focuses On Security

On the program: new antitracking innovation, change of the incognito mode, changing to Chromium 90, and lessening the utilization of information when users move from one page or tab to another Better security during navigation The beta variant of Samsung Internet 15.0 joins another component that safeguards you against fingerprint collection. This is an act of following network usage to associate data about web users. Equipped with “upgraded” antitracking innovation, this most recent beta adaptation of the browser permits you to shield yourself from it, similar to Brave or Firefox....

December 9, 2022 · 2 min · 342 words · Diana Anderson

Seedstars Accra Awards Nvoica As Best Startup In Ghana

Nvoica won the Ghana round of Seedstars World 2019 and will potentially represent the country at the Seedstars Summit in Switzerland to compete for up to USD 500,000 in equity investment and other prizes. Seedstars World, the largest seed-stage startup competition for emerging markets and fast-growing startup scenes, brought its Ghana round to a successful close during Seedstars Accra. The event took place this Thursday, at SBIncubator Ghana, and 9 selected startups were invited to present their companies in front of the local jury panel....

December 9, 2022 · 2 min · 418 words · Frank Desanctis

Senegal S Matontine Is Providing Access To Small Loans

Tell us about yourselves; your team, your educational and professional backgrounds MaTontine was formed in 2015 by brother and sister co-founders, Bernie Akporiayeand Tosan Oruwariye. The MaTontine team is based in Senegal. This is the team that built the current solution. We also have an international advisory board with expertise in Consumer Marketing, Microfinance, Technology, Finance, etc. MaTontine was formed in 2015 by brother and sister co-founders, Bernie Akporiaye and Tosan Oruwariye....

December 9, 2022 · 5 min · 1026 words · Aaron Lewis

Sokowatch Wins Visa Everywhere Initiative 2020

Sokowatch, which uses tech-enabled solutions to improve supply chain inefficiencies and transform access to essential goods, currently has a network of over 16,000 shops in nine major cities across East Africa. With the informal retail market making up 90% of African consumer purchases, the threat of shop closures due to the global pandemic could have potentially limited the supply of essential goods and food for millions of low-income families. According to Daniel Yu, Founder and Global CEO, Sokowatch, “I’m incredibly honoured to have been selected as this year’s winner of the Visa Everywhere Initiative....

December 9, 2022 · 3 min · 500 words · Lucinda Foster

Sophos Ztna Earns Frost Sullivan S Global New Product Innovation Award

Sophos, today announced that Sophos ZTNA has been named Frost & Sullivan’s Global New Product Innovation Award winner. The zero trust network access (ZTNA) offering is recognized for its superior protection, industry-first integrations, innovative capabilities, and ease of use. “Today’s cyber threat landscape is constantly evolving, and organizations need to prioritize modernized cybersecurity defenses to effectively protect against emerging threats,” said Raja Patel, senior vice president of products at Sophos....

December 9, 2022 · 2 min · 284 words · Thomas Bellocchio

South Africa S Api Developer Stitch Raises 4M To Make Africa A World Leader In Fintech

Stitch builds is building the Stitch API to make it easier for African fintech developers to create new, improved, more ambitious products and has been in stealth busy listening to customers and building an API to solve fintech developers’ most important problems. First reported by TechCrunch, the $4m seed round, was led by Raba Capital and Firstminute Capital among others. According to Kiaan Pillay, Co-Founder and CEO Stitch, “We raised this round because we want to solve this problem in a hurry, and across Africa....

December 9, 2022 · 3 min · 442 words · Daniel Boltz

South Africa S Comparisure Raises 980K Pre Series A Funding Round For Expansion

The funds will be used to help CompariSure expand its footprint in the South African market. The company is looking to expand beyond financial services, and has already offered call center automation, sales force management, and market research services. CompariSure, founded in November 2017 by CEO Jonathan Elcock and CFO Matt, links consumers with premium financial product providers using its own chatbot, which uses platforms such as Moya, Facebook Messenger, and WhatsApp technologies to create the “automated insurance agent” of the future....

December 9, 2022 · 3 min · 447 words · Carol Hardeman

South Africa S Xoin Launches Prepaid Bitcoin Service To Drive Ecommerce Adoption

South African startup Xoin (pronounced with the Xhosa click) is hoping to drive bitcoin adoption in order to give the country’s underbanked and untapped markets a voice. It’s planning to do so by introducing bitcoin prepaid vouchers or gift cards that allow people to easily buy the digital currency with cash. “The unbanked markets, especially teenagers with mobile phones in Africa, are entirely excluded from ecommerce,” notes Co-Founder of Xoin, Helghardt Avenant....

December 9, 2022 · 5 min · 873 words · Ruth Dixon

Spotify Acquires Locker Room In New Live Audio Push

“Creators and fans have been asking for live formats on Spotify, and we’re excited that soon, we’ll make them available to hundreds of millions of listeners and millions of creators on our platform,” said Gustav Söderström, Chief Research & Development Officer at Spotify. “The world already turns to us for music, podcasts, and other unique audio experiences, and this new live audio experience is a powerful complement that will enhance and extend the on-demand experience we provide today....

December 9, 2022 · 2 min · 285 words · Donna Durfee

Squid Game Will Return For A Second Season With Gi Hun As The Main Character

Hwang Dong-hyuk, the creator and director of Squid Game, confirmed what everyone thought in an interview with the Associated Press microphone: the successful Korean Netflix program will be renewed for a second season. However, because the project is still in its early phases, the outcome will most likely not be known until the end of 2022 or possibly 2023. “There was so much pressure, demand, and affection for a second season that it felt to me that you didn’t offer us an option!...

December 9, 2022 · 1 min · 148 words · Thomas Rodarte

Startimes Beijing Municipal Enter Local Content Joint Production Venture

The development will see the first ever Sino-Africa reality television show highlighting deep cross cultural exchange whilst building local capacity for both local creatives and content developers. The show is designed to specifically search for the next outstanding movie superstar. Funded by the Chinese government and produced by StarTimes in collaboration with local content partners, the show will see Raymond Ofula, Neomi Ngang’a, Peter Kamau and Nick Mutuma as judges and mentors for the hundreds of aspiring and established thespians and actors with the grand prize being an opportunity to be in a local movie to be launched on international platforms across the globe....

December 9, 2022 · 2 min · 396 words · Barbara Blake

Startimes Introduces Online Bouquet Recharge Platform

Through the company’s over the top (OTT) StarTimes ON application, subscribers will download the application onGoogle Play or Apple App Store and link their set top boxes to the application to access an electronic wallet that will facilitate subscription payment through either Co-operative, KCB bank, Equitel, Mpesa or Airtel money. Subscribers who recharge their accounts through the online application will enjoy a 5% discount from their monthly subscription fee as well as other self-service options including change of bouquets and a review their payment history for the pay television service....

December 9, 2022 · 1 min · 209 words · Janice Williams

Startimes Subscribers To Enjoy Bonus Content On Pay Tv

Nyota bouquet subscribers will also enjoy an additional mix of movies, telenovela, kids, documentary and religious channels from 15th July to October 14th where Toonami, ST Novela E, Star Life, Love Nature, Emanuel TV and TNT channels will be added to their package at no extra cost. The television subscription service provider has equally extended the mid-tier – Basic bouquet upgrade policy to 31st August where for every full month renewal of the package, subscribers are automatically upgraded to the premium Classic bouquet with access to the over 100 local and international channels at the cost of the lower bouquet at Ksh....

December 9, 2022 · 2 min · 358 words · Robert Orosz

Sun Valley On June 24 Microsoft Will Introduce The New Windows 10

For a little while up to this day, the significant update of Windows 10 has been making a great deal of talk. Through the code name “Sun Valley,” this update stood out as genuinely newsworthy. However, up to this point, we knew nothing barely about the update that both you and I are expecting. Uplifting news since Microsoft will soon speak at an occasion that has recently been made official by The Verge....

December 9, 2022 · 1 min · 207 words · Jay Carter

Tecno Expands Partnership With Unhcr To Support Higher Education In Africa For Refugees

As of now, more than 1 per cent of the world’s population is forcibly displaced. Despite the COVID-19 pandemic, conflict continued to drive new displacement in 2022, pushing the number of those forced to flee across the staggering milestone of 100 million for the first time on record. In times of displacement, higher education is crucial. Education empowers by giving refugees the knowledge and skills to live productive, fulfilling and independent lives....

December 9, 2022 · 4 min · 710 words · Carol Allen

Tedglobal Fellowship Returns To Africa After 10 Years

Africa’s room for great economic development has made it a hotbed for foreign investors as well as startups and opportunities. This is perhaps why, after ten years TedGlobal is back in Africa. The last time TedGlobal was in Africa was in 2007 in Arusha just when Africa had experienced great economic, demographic and creative growth. TedGlobal seems to believe in the future of Africa, which is why they will bring an incredible group of speakers who will help African entrepreneurs, technologists, business leaders and creative people form a great union to create something great....

December 9, 2022 · 2 min · 401 words · Audra Tackett

Tesla Adds Free Supercharging Miles And Discounts To Boost End Of Year Sales

Customers in the United States who purchase a new Model 3 or Model Y and take delivery by the end of December 2022 will receive a $3,750 discount. The Model S and Model X are not included in the promotion. According to Electrek, the company is giving all of its models up to 10,000 free Supercharging miles. Other markets are reportedly receiving a similar incentive (up to 10,000 miles or 10,000 km, depending on the country)....

December 9, 2022 · 1 min · 181 words · Tera Luttrell