Clickatell S Chat Commerce Platform To Serve Dis Chem Customers Over Whatsapp
Dis-Chem customers can now quickly and easily access various services through WhatsApp by sending “Hi” to 0860 347 243. The easy to navigate menu then allows shoppers to choose which action they want to perform. Chat Commerce empowers retailers to serve customers on a channel they are familiar with and comfortable engaging on “Consumers have shown they prefer to use chat channels, and WhatsApp in particular, to engage with each other and with their favourite brands....