Text messaging has three components: the devices, the app, and the network. These components have multiple points of failure. The device may not be working properly, the network may not be sending or receiving messages, or the app may have a bug or other malfunction. In some cases, these causes aren’t easy to diagnose. For example, text messages may be delayed because the cellular network is overwhelmed with traffic, and messages are sent in the order received. Considering all these potential points of failure, it’s best to start with the most common problem and work your way down the list. If you don’t receive texts on Android, and you know someone is sending them to you, these troubleshooting steps can help you clear up the issue. Before getting started, it’s always a good idea to test your ability to receive texts from a few different people, if possible. That could yield some clues as to what the problem might be.
